Delivery Information

Delivery Information

Delivery Costs

Standard Next Day Delivery (UK Mainland) [Order by 12 noon] - Orders over £45 (excl VAT) = Free + Free Returns.
Standard Next Day Delivery (UK Mainland) [Order by 12 noon] - Orders under £45 (excl VAT) = £4.95 + Free Returns

Europe - Orders over £100 (excl VAT) = Free
Europe - Orders under £100 (excl VAT) = £9.95

Rest Of World - Orders over £250 = Free
Rest Of World - Order under £250 = £45 Delivery.

Next day delivery is only available to UK Mainland orders. Please contact us by emailing or call us on 0330 111 555 1 for more details.

Using An Alternative Address?

If you are delivering to an different address that is not the same as your billing address, please fill in the delivery address form with your alternative address when placing your order.

Problem With Your Delivery?

If they is any physical deficiencies with your order e.g. if your order is damaged, faulty or incorrect, please let us know within 30 days of receiving your order. We will arrange to have your order sent out again, free of charge or we will give you a full refund. Any other problems with your delivery, contact us by email or phone.

Incorrect Address?

If your address is incorrect or out-of-date, your order is usually sent back to us by the carrier. If it is possible, please check your delivery address thoroughly before placing your order. Restrictions may apply to some addresses.
You can also update your address within your billing area by going to your account page located here.

Missed Delivery

If your delivery was unsuccessful, on the first attempt we leave a card and contact number for you to reschedule or collect your delivery. If the parcel is not delivered after a period of time, your package will be returned to us.